My AC blows but the house won't cool. What's wrong?expand_more
The usual suspects are a filthy filter or coil, a failed capacitor, or low refrigerant from a leak. Refrigerant is not consumed — if it's low, there's a hole. A tech who just tops it up and leaves has sold you the same repair again next summer.
Is a heat pump actually sensible in Portland's climate?expand_more
It's close to ideal here. Our winters are mild enough that modern cold-climate units hold efficiency through almost the entire season, and the same equipment carries you through August. Most local installs keep the existing furnace or electric strips as backup for the handful of genuinely cold nights.
How often should I service the system?expand_more
Once a year for a single-purpose furnace, twice a year for a heat pump that both heats and cools. Filters need attention far more often than that, especially during wildfire smoke episodes when everyone runs the fan continuously.
Repair or replace an ageing furnace?expand_more
Rough guide: if the unit is past fifteen years, the repair costs more than a third of a new system, and the parts are getting hard to source, replacement is usually the better spend. A cracked heat exchanger is not a repair decision at all — it's a safety one.
Do the contractors handle rebate paperwork?expand_more
Most in our network do, since heat pump incentives from utilities and state programs are a routine part of local sales. Confirm before you sign, and keep the invoice and model numbers — those are what the program administrator asks for.