One spring broke. Should I replace both?expand_more
On a two-spring door, yes, in almost every case. They wear at the same rate, so the second is usually months behind. Paying one service call instead of two is the whole argument.
My door reverses right before it closes. Why?expand_more
Most often the photo-eye sensors are misaligned, dirty, or blocked — a spider web is a genuine cause here. If the eyes are clean and aligned, the down-force setting or a binding track is next on the list.
How quickly can someone come out?expand_more
Broken springs and off-track doors are treated as same-day or next-day work by most local shops, since a stuck door often means a car trapped inside. Opener replacements and cosmetic panel work are typically scheduled within the week.
Do I need a permit for a new garage door?expand_more
Replacing a door in an existing opening generally doesn't require one. Changing the size of the opening, altering the header, or structural work on the garage does, through Portland Permitting & Development. Adding a new circuit for an opener is electrical work and follows the same rule.
Repair or replace an old garage door?expand_more
Springs, rollers, cables, hinges and openers are all straightforward repairs at almost any age. Replacement becomes the sensible answer when the panels themselves are rotten or badly dented, when the door is uninsulated and the garage is now a workshop or gym, or when the door is a single-skin wooden original that has reached the end of a long life.
My opener works but the door reverses immediately — why?expand_more
Almost always the safety sensors near the floor: out of alignment, dirty, or with a blocked beam. Check both LEDs are steady rather than blinking and that nothing is in the path. If the sensors are fine, the down-force setting on the opener may need adjusting, which is a technician job rather than a guess.